Client
Handspring is a leader in the design, development and distribution
of handheld computing products. Handspring was founded
in 1998 by the management team which introduced the
Palm Pilot at Palm Computing in the 1990’s:
Jeff Hawkins, Donna Dubinsky, and Ed Colligan.
Business
Challenge
Handspring was a young company utilizing newly developed
technology with plans for complete internet commerce
and an IPO. The company required new business processes
to support the E-commerce model of web based ordering,
payment and tracking. Handspring also required a platform from which
it could easily expand to support global operations,
but could afford to contribute only limited resources
to implement and support the applications.
Why Quovera?
Handspring was impressed by Quovera’s reputation for meeting
aggressive deadlines leveraging limited client resources. Quovera’s outsourced DBA support offering also
appealed to Handspring. Quovera was able to succeed
by utilizing their q-products to provide process deployment
with process flows, pre-defined templates, by an experienced
consulting team to produce a scalable platform utilizing
best practices.
Business Benefits / System Characteristics
•
Provided integrated and scalable Oracle business systems
to support all key mission critical business processes.
•
Development of inventory structure to provide controls for
purchasing, order management and invoicing.
•
Financial reporting visibility to better control business
costs.
•
Integrate drop-ship functionality with 3rd party
product fulfillment provider.
•
Business Intelligence reporting to track key operating metrics.
•
Outsourced DBA function to support implementation as well
as production systems.
•
Implementation and support for custom document printing of
Checks, PO’s and Invoices.
Technologies and Solutions
•
Oracle Financials, Purchasing, Inventory, Order Management.
•
Custom Business Intelligence reporting data mart.
Engagement completion: 3 calendar months