quovera > case studies > cisco demand management
case study: Cisco Systems - Demand Management

Client

Cisco Systems is the worldwide leader in providing end-to-end networking solutions for the Internet.

 

Business Challenge

·          Cisco was enjoying very rapid growth, and anticipated problems with making on-time customer shipments.

·          Lack of integrated marketing / sales / manufacturing processes and systems was resulting in high costs and reducing profitability.  Existing, excel-based manual process was time-consuming, difficult to maintain.  Key information was distributed across multiple, disparate systems.  Cisco sought improved inventory availability, on-time customer shipments, and higher profit margins through a consolidated, efficient forecasting system.

·          Cisco intended to globalize manufacturing, and needed the ability to forecast by theater.  Also, Cisco wanted the ability integrate bottom-up unit and top-down forecasts, track market segments, and plan business scenarios.

 

Why Quovera?

Quovera has an excellent track record at Cisco, having delivered 10+ high-quality projects on-time and on-budget, and having won numerous awards.  Quovera was a known and proven entity for Cisco.  Quovera proposed a three month BR-1 implementation (compared to a competitor’s 10 month bid).  Quovera team had substantial experience implementing i2 DM. 

 

Business Benefits

·          Increased forecast accuracy, on-time shipments and improved customer satisfaction.

·          Forecast by theater and channel to support global manufacturing.

·          Analysis by market segment to manage market share and achieve market leadership.

·          Increased marketing productivity, and laid a foundation for profit margin analysis.  Achieved profitable growth.

 

Solution

·          Central, scalable, multi-dimensional database.

·          Consistent models & processes, with the use of advanced statistical forecasting techniques.

·          Automated consolidation & aggregation.

·          Visual representation and manipulation.

·          Tracking of forecast assumptions and demand drivers.  Bottom-up Chassis & Spares unit and dollar forecast, top-down dollar forecast, multiple scenarios.  Views by theater and channel.  Attach rates.  Analysis by market segment.

 

Technologies

I2’s Demand Management (DM) suite, including Product Relationship Object (PRO) module.