Client
3PARdata designs Carrier-Class storage servers and software
that will enable organizations to store, manage and
retrieve information at lightning speed. These new,
simplified storage solutions will be fully scalable
in performance, capacity and connectivity at a fraction
of the cost of current information storage options.
They will also feature intelligent and flexible storage
management software for the most demanding big data
applications. 3PARdata is at the forefront of this
new information storage paradigm.
Business
Challenge
3PARdata required an integrated business solution incorporating
Manufacturing and Distribution, Advanced Planning,
Financials, Human Resources and Customer Relationship
Management while allowing for national/international
expansion. As
a newly formed company the solution required a rapid
implementation timeline of 3 months to support a 6
month schedule for product design, shipment and customer
support. They needed to define their outsourced manufacturing
strategy and model, including integration of suppliers
with internal planning, procurement, and fulfillment
functions. They
also needed to prototype their customer service and
support processes, including the ability to give their
customers self-service information capabilities.
Why Quovera?
Quovera presented a seasoned team familiar with the required
functionality, business processes and challenges of
a newly formed enterprise.
The team combined their business experience
with Quoveras e-Product for start-up companies in
the Next Generation Infrastructure industry.
This provided
3PARdata with a scalable, long term solution while
meeting their aggressive timeline.
Benefits / System Characteristics
Gained enterprise-wide, integrated solution to support all
required Financial, Manufacturing, Distribution, Planning
and Customer Service functionality.
Interaction across enterprise users and data, providing a seamless and integrated process.
Deployed all critical business processes to position 3PARdata
for future rapid growth.
Tight integration between Engineering, material planning,
purchasing & prototyping systems.
Defined manufacturing and planning strategies.
Sales and service functionality allows full-circle integration
from quote to support. Ability to generate order from
quotes, track the installed base, allow mobile users
access to sales on-line, and route customer service
requests to the proper level of support resources.
Single employee master across the enterprise, also supports
applicant tracking and recruiting and self service
functionality.
Technologies and Solutions
Oracle Financials (including iExpense), Manufacturing, Distribution
including Order Management and iProcurement.
Oracle CRM Sales and Service including Sales Online/Mobile,
Sales Compensation, Teleservice, Contracts, iSupport.
HR and Self-Service HR
Deployed Agile to Oracle interface
Project completion: 3 calendar months (Phase IA)